FAQ
Have questions? Here are some we receive often. Please don't hesitate to get in touch with us if your question isn't answered below.
Questions
My earrings are made from polymer clay, and sometimes finished with jewelry-grade resin. The hooks and studs are stainless steel, and nickel-free, so they're hypoallergenic for most people.
All metal earrings are nickel-free and hypoallergenic. The specifics of each piece of jewelry will be written in the item's description, but don't hesitate to reach out if you have any questions!
Not to worry, I have clip-on options for you! Each listing should have its own drop-down menu for hook choice. Go ahead and select which you'd prefer!
Yes! Please reach out via the forms in my links!
I always endeavour to provide transparent item descriptions and clear, accurate photos to enable informed purchase decisions. Please examine all item photos closely to avoid misunderstandings and don’t hesitate to contact me with any questions you might have. I love hearing from you!
I always make sure to take photos of any blemishes that are out of the norm, and I also list them in the product description.
Keep a close eye on my social media pages! I'm most active on Instagram, where I love sharing pictures of the goodies in my production queue. I’ll keep you posted well in advance of any upcoming additions to the boutique.
The next best way is to join my Restock Newsletter! I send emails out when I have a new drop of product, discount codes, or sales.
I ship worldwide (except the EU) via Canada Post and have found it to be the most cost-effective and reliable option available to you. Shipping is calculated for you at checkout. Unfortunately, I can’t offer shipping through other carriers at this time.
Please remember: any duties, taxes, tariffs, customs and/or other fees resulting from international shipping destination(s) you provide are the addressee’s responsibility.
I do not accept returns on jewelry due to the fact that they are a worn item.
For other products, if you are genuinely not happy with your purchase within 30 days of receiving it, I will accept a return. Cost of shipping will be paid by you, and the full amount you paid for the item/s and initial shipping will be refunded to you once they are back with me.
